Create tickets with Incontrol
Sometimes when filling in a form, you might find a problem that needs to be solved. With Incontrol Cases this problem is automatically processed in a ticket. The right team gets notified about the problem, so they can get in action right away. Monitor tickets and manage users inside the platform.
Send data
Determine which data needs to be sent in the ticket, so everyone knows exactly what needs to be done. Enrich the ticket with photos, values and deadlines.
Management overview
Managers have a clear overview of the tickets of the entire organization. Use the smart filters and sort the tickets.
Chat
Thanks to the simple chat functionality, it is possible to leave messages and photos in the tickets for other colleagues.
Status and deadline
Cases can be provided with a status. This way everyone in the field knows what priority a ticket has.
Does a case have to be solved for a certain period of time? Then set deadlines. This way you keep a grip on the processes within your organization.
